At 92star, protecting the personal data of every player on our platform is not a compliance formality — it is a genuine operational priority. This Privacy Policy explains precisely what data we collect, why we collect it, how it is stored and protected, and the rights you hold over your own information.
These six principles summarise how 92star handles your personal data at every stage of your account lifecycle.
92star collects only the personal data that is strictly necessary for account operation, KYC compliance under our international gaming licence, and the processing of deposits and withdrawals. We do not collect data for speculative or non-operational purposes.
All data transmitted between your device and the 92star platform — including login credentials, CNIC uploads, and payment details — is protected by 256-bit SSL encryption at all times. Session tokens are rotated regularly to prevent interception or replay attacks.
92star does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. Your CNIC details, contact number, email address, and payment history remain internal to 92star and are not shared with advertising networks.
Identity verification documents — including CNIC scans, proof of payment method, and proof of address — are stored in a segregated, access-controlled document vault that is entirely separate from the main account database. Access to KYC documents is restricted to authorised compliance personnel only.
You have the right to request a copy of all personal data 92star holds on you, to request corrections to inaccurate data, and to request deletion of your data subject to our legal retention obligations. All data rights requests are processed within 30 days of receipt.
For players who deposit and withdraw using Bitcoin or USDT TRC-20, 92star records only the wallet addresses associated with your account transactions. We do not link your on-chain activity to third-party blockchain analytics services for any purpose beyond our mandatory AML compliance obligations.
This Privacy Policy applies to all personal data processed by 92star in connection with the operation of the online casino and sportsbook platform accessible at 92star.org. It applies to all registered players, visitors to the platform, and individuals who contact 92star via support channels, regardless of the device or network used to access the platform.
92star operates under an international gaming licence. As a licensed operator, we are legally obligated to collect and retain certain categories of personal data in order to comply with Know Your Customer (KYC) obligations, anti-money laundering (AML) regulations, and responsible gaming requirements imposed by our licensing authority. This Policy explains how those obligations interact with our genuine commitment to player privacy.
By registering an account on 92star or continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the collection and use of your data as described herein, you must not register or continue to use the 92star platform.
This Policy should be read alongside the 92star Terms & Conditions and Responsible Gaming Policy, each of which forms part of the overall agreement between you and 92star.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of 92star players is the licensed entity operating the 92star platform under its international gaming licence. All data rights requests, privacy complaints, and consent withdrawal notices should be directed to the 92star compliance team at [email protected] with the subject line "Privacy Request — [Your Account Reference]".
92star is committed to responding to all privacy-related enquiries within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we will notify you within the initial 30-day window if an extension of up to a further 60 days is required.
92star collects personal data in the following categories. We collect only what is necessary for the stated purpose and do not retain data beyond the periods described in Section 8.
When you create a 92star account, we collect:
Prior to the processing of your first withdrawal, and at any point where our compliance obligations require it, 92star may collect:
KYC documents are stored in a segregated access-controlled vault. They are accessible only to authorised compliance personnel and are never stored alongside your general account data or gaming history.
For every deposit and withdrawal transaction, 92star records:
92star records the following gaming activity data in connection with your account:
When you access the 92star platform, our servers automatically record:
| Data Category | Collection Point | Required for Platform Use? |
|---|---|---|
| Registration Data | Account sign-up | Yes — mandatory |
| KYC Documents | Withdrawal request / compliance review | Yes — required for withdrawals |
| Financial Transaction Data | Cashier / payment gateway | Yes — mandatory |
| Gaming Activity Data | Game engine / sportsbook system | Yes — operational requirement |
| Technical & Device Data | Server logs / cookies | Partially — some via consent |
92star uses the personal data it collects for the following purposes only:
92star does not use your personal data for: behavioural advertising profiling, sale or rental to third-party marketers, unsolicited promotional campaigns, or any purpose not listed above.
92star processes your personal data on the following legal bases:
92star does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:
Under no circumstances does 92star share your personal data with advertising networks, social media platforms, data brokers, or any commercial third party for marketing or profiling purposes.
92star uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that allow the platform to function correctly and recognise your session between visits.
These cookies are essential for the platform to operate and cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancer routing cookies. No consent is required for these cookies as they are necessary for the delivery of the service you have requested.
Functional cookies remember your preferences — such as your preferred language, display settings, and last-visited game category — to improve your experience on return visits. These cookies do not track your activity across third-party websites.
With your consent, 92star uses first-party analytics cookies to collect anonymised, aggregated data about how players navigate the platform. This data is used exclusively to improve page performance and game discovery. 92star does not use third-party advertising or cross-site tracking cookies.
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling functional cookies may affect certain platform features, such as saved preferences and session continuity. Disabling strictly necessary cookies will prevent the platform from operating correctly.
92star retains personal data for the periods set out below. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Licensing obligation / AML |
| KYC verification documents | 5 years from date of submission | Licensing obligation |
| Financial transaction records | 7 years from transaction date | AML / legal obligation |
| Gaming activity logs | 3 years from session date | Responsible gaming / dispute resolution |
| Support correspondence | 3 years from last communication | Legitimate interest / legal claims |
| Technical / server logs | 90 days | Security / fraud detection |
| Analytics cookies (anonymised) | 13 months from placement | Consent |
Where 92star is required to retain data beyond the standard retention period by a court order, regulatory investigation, or unresolved dispute, data will be held until that obligation is discharged.
92star implements a layered data security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. The key security measures in place include:
You can further protect your account by enabling two-factor authentication (2FA) via SMS, using a unique strong password, and ensuring you log out of your account on shared or public devices.
Subject to applicable law and 92star's legal retention obligations, you have the following rights in relation to your personal data held by 92star:
To exercise any of the above rights, please contact the 92star compliance team at [email protected] with the subject line "Data Rights Request — [Your Account Reference]". We may need to verify your identity before processing the request.
The 92star platform is strictly intended for adults aged 21 years and above. 92star does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use the 92star platform in any capacity.
If 92star becomes aware that personal data has been collected from an individual under the age of 21, the account will be suspended immediately, all data associated with that account will be deleted as soon as is reasonably practicable (subject to any mandatory retention obligations), and any funds held in the account will be dealt with in accordance with 92star's underage gambling policy and the requirements of our licensing authority.
If you suspect that a minor has registered or is using a 92star account, please report it immediately to [email protected]. 92star takes underage access extremely seriously and will act on all such reports without delay.
As an internationally licensed gaming platform, 92star's infrastructure may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, 92star ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding the protections described in this Privacy Policy.
Safeguards for international transfers include contractual data processing agreements with all third-party processors, technical and organisational security measures equivalent to those applied to data held within Pakistan, and, where applicable, adherence to the data protection standards required by our licensing jurisdiction.
Cryptocurrency transaction data transmitted to public blockchain networks (Bitcoin and USDT TRC-20) is by its nature processed on a decentralised, globally distributed ledger. 92star has no control over the geographic distribution of blockchain nodes. Players using crypto payment methods acknowledge this inherent characteristic of blockchain technology.
92star reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. Where a material change is made, 92star will notify registered players via the email address on file and will update the "Last Reviewed" date at the top of this page prior to the amended Policy taking effect.
Your continued use of the 92star platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must close your account and cease using the platform before the updated Policy takes effect.
For all privacy-related enquiries, data rights requests, or complaints relating to the processing of your personal data by 92star, please contact our compliance team using the details below:
If you are not satisfied with 92star's response to a privacy complaint, you have the right to escalate the matter to the relevant regulatory authority under our licensing jurisdiction. Details of the applicable supervisory authority are available upon request from our compliance team.
From CNIC-protected KYC vaults to crypto wallet privacy and zero third-party data sharing, 92star is built for Pakistani players who take their privacy seriously. Explore the full platform today.
21+ only · Play responsibly · International gaming licence · Data encrypted & protected