These Terms & Conditions constitute the entire legal agreement between you and 92star governing your use of the platform, your account, all wagering activity, bonuses, deposits, and withdrawals. Please read them carefully before registering or placing any wager on 92star.
These highlight cards summarise critical obligations. They do not replace the full Terms & Conditions below — please read the complete document.
Access to 92star is strictly limited to persons aged 21 years and above. Registration by minors is prohibited. CNIC-based identity verification is required before withdrawals are processed. Accounts found to belong to underage persons will be suspended immediately and all balances held pending investigation.
Each individual is permitted to hold only one registered 92star account. Duplicate accounts will be closed and any associated balances forfeited. This includes accounts opened across different email addresses, phone numbers, or payment method combinations by the same individual.
All bonus funds — including welcome bonuses, reload offers, and free spin prizes — are subject to wagering requirements before withdrawal. The specific rollover multiplier applicable to each offer is stated in the individual promotion terms. Bonus abuse, including multi-accounting for bonuses, will result in account termination.
92star operates under an international gaming licence that mandates Know Your Customer verification. CNIC documents, proof of payment method, and proof of address may be requested before any withdrawal is processed. Providing false documents constitutes fraud and will be reported to the relevant authorities.
Bitcoin and USDT deposits credited to your 92star account are processed on-chain and cannot be reversed once confirmed on the blockchain. Ensure you are sending to the correct wallet address displayed in your 92star cashier. 92star accepts no liability for funds sent to incorrect third-party addresses.
92star does not accept registrations from jurisdictions where online gambling is explicitly prohibited by local law. Players are solely responsible for understanding and complying with the laws of their jurisdiction before registering. 92star reserves the right to close accounts and void winnings if a player is found to be accessing the platform from a prohibited jurisdiction.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By registering an account, accessing the 92star platform, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, together with the Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the 92star platform and close your account by contacting support at [email protected].
These Terms constitute a legally binding agreement. 92star strongly recommends that all players read this document in full before depositing funds or placing their first wager.
92star reserves the right to amend these Terms at any time in accordance with Section 13. Your continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms.
3.1 Age Requirement. You must be at least 21 years of age to register and use 92star. Registration or wagering by persons under the age of 21 is strictly prohibited. 92star may request CNIC documentation to verify age at any point during the account lifecycle. Accounts confirmed to belong to underage individuals will be closed immediately and all balances will be held pending review.
3.2 One Account Per Person. Each individual may hold only one active 92star account. Operating multiple accounts, whether under the same or different personal details, constitutes a breach of these Terms and will result in the closure of all associated accounts and forfeiture of all balances therein.
3.3 Accurate Information. You warrant that all information provided during registration — including your full legal name as it appears on your CNIC, date of birth, email address, and contact number — is accurate, current, and complete. Providing false or misleading registration information is grounds for immediate account suspension.
3.4 Jurisdictional Responsibility. You are solely responsible for ensuring that your use of 92star complies with the laws applicable in your jurisdiction. 92star makes no representations that access to or use of the platform is lawful in any particular location. Registering from a jurisdiction where online gambling is prohibited is a breach of these Terms.
3.5 KYC Verification. Prior to the processing of any withdrawal, 92star may require you to complete KYC verification. Documents typically requested include a clear photograph or scan of your National Identity Card (CNIC), proof of ownership of the payment method used for deposit, and in some cases, a recent utility bill or bank statement as proof of address. Failure to provide satisfactory documentation within the timeframe specified by 92star may result in withdrawal delays or account suspension.
4.1 Password Responsibility. You are solely responsible for maintaining the confidentiality of your account login credentials. 92star will never ask for your password via email, live chat, or any other channel. You must notify 92star immediately at [email protected] if you suspect unauthorised access to your account.
4.2 Two-Factor Authentication. 92star offers two-factor authentication (2FA) via SMS for all accounts. Players with accounts linked to crypto wallets or large balances are strongly encouraged to enable 2FA. 92star accepts no liability for losses arising from a player's failure to enable available security features.
4.3 Unauthorised Access. 92star accepts no liability for any losses resulting from unauthorised access to your account where such access results from your negligence, including sharing credentials, using unsecured devices, or failing to log out of shared devices.
4.4 Account Non-Transferability. Your 92star account is personal to you and may not be sold, transferred, or assigned to any third party. Any attempt to do so will result in the immediate suspension of the account.
5.1 Accepted Payment Methods. 92star currently accepts deposits and processes withdrawals via the following methods:
| Method | Type | Minimum Deposit | Typical Processing |
|---|---|---|---|
| JazzCash | Mobile Wallet | Rs 500 | Under 5 minutes |
| EasyPaisa | Mobile Wallet | Rs 500 | Under 5 minutes |
| HBL | Bank Transfer | Rs 1,000 | 1–3 business hours |
| UBL | Bank Transfer | Rs 1,000 | 1–3 business hours |
| Meezan Bank | Bank Transfer | Rs 1,000 | 1–3 business hours |
| Bitcoin (BTC) | Cryptocurrency | Equivalent of Rs 1,000 | After network confirmation |
| USDT TRC-20 | Cryptocurrency | Equivalent of Rs 1,000 | Under 5 minutes (typical) |
5.2 Deposit Accuracy. Players are responsible for ensuring the accuracy of all deposit instructions. 92star accepts no liability for funds lost due to incorrect wallet addresses, incorrect bank account details, or incorrect reference numbers provided by the player.
5.3 Crypto Irreversibility. Cryptocurrency transactions confirmed on-chain cannot be reversed. Players must verify wallet addresses carefully before initiating crypto deposits. 92star will not be held liable for any losses arising from funds sent to an incorrect blockchain address.
5.4 Withdrawal Processing. Withdrawal requests are processed subject to satisfactory KYC verification. 92star aims to process verified withdrawal requests within 24 hours during peak support hours (10:00–02:00 PKT). Processing times may vary depending on the payment method and network conditions.
5.5 Withdrawal to Source. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible, as an anti-money laundering control measure. 92star reserves the right to request additional verification before processing withdrawals via alternative methods.
No 92star-side fees are charged on cryptocurrency transactions. Network fees imposed by the blockchain are outside 92star's control and are borne by the player.
6.1 Promotion Eligibility. All bonuses and promotional offers on 92star are subject to individual promotion terms, which are published alongside each offer. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail for that offer.
6.2 Wagering Requirements. Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they are eligible for withdrawal. The applicable wagering multiplier is stated in each offer's individual terms. Until wagering requirements are met, the relevant funds are locked as bonus credit and may not be withdrawn.
6.3 Game Contributions. Different game categories contribute at different rates toward the completion of wagering requirements. Slots typically contribute 100% of each wager. Live table games, including baccarat, roulette, and blackjack, may contribute at a reduced rate. Sports betting contributions vary by offer. Specific contribution rates are detailed in each promotion's terms.
6.4 Bonus Abuse. 92star operates a zero-tolerance policy toward bonus abuse. Behaviour that constitutes bonus abuse includes, without limitation: registering multiple accounts to claim the same offer more than once; placing opposing bets across accounts to guarantee winnings from bonus funds; withdrawing deposits immediately after claiming a bonus without meeting wagering requirements; and placing low-risk, high-coverage bets solely to satisfy wagering conditions rather than to engage genuinely with the platform.
6.5 Bonus Expiry. Unless otherwise stated in the individual promotion's terms, bonus funds and any associated free spin entitlements expire 30 days after the date of issue. Expired bonus funds are removed from the account balance automatically and are not reinstated.
92star reserves the right to withhold or void bonus-derived winnings from any account where evidence of bonus abuse is identified, regardless of whether the wagering requirement has been met at the time of detection.
7.1 Game Rules. Each game available on 92star is governed by its own individual rules, which are displayed within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing a wager. 92star accepts no liability for wagers placed based on a misunderstanding of game rules.
7.2 Sportsbook Settlements. All sports bets — including cricket, PSL match markets, T20 internationals, and other events — are settled in accordance with the official result confirmed by the relevant governing body. In the event of a postponement, cancellation, or abandonment of an event, 92star's sportsbook rules, as published in the platform help section, will govern settlement.
7.3 Obvious Errors. 92star reserves the right to void any wager placed at odds or on terms that were clearly erroneous — for example, odds published due to a technical error that are manifestly inconsistent with the true market price. 92star will notify affected players and refund the original stake in full in such cases.
7.4 Maximum Payout. Single-event and cumulative payout limits apply to certain game categories and markets on 92star. Maximum payout limits applicable to a specific game or bet type are displayed in that game's rules or the relevant sportsbook market. 92star reserves the right to limit payouts where stated limits are reached.
The following conduct is strictly prohibited on the 92star platform. Engaging in any of the activities listed below will result in immediate account suspension, forfeiture of all balances, and may result in referral to law enforcement authorities:
92star is committed to providing a safe and responsible gaming environment for all players. We recognise that gambling can become harmful and we provide the following tools to help players maintain control:
If you believe your gambling is causing harm to yourself or those around you, we strongly encourage you to use these tools or speak to our support team at any time. Responsible gaming support resources are detailed further on our Responsible Gaming page.
92star enforces a strict 21+ age policy. Gambling should be an enjoyable recreational activity. If it is no longer enjoyable, please use our self-exclusion tools or contact our support team immediately.
All content on the 92star platform — including but not limited to the logo, website design, game interfaces, graphics, text, software, and audio-visual materials — is the intellectual property of 92star or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the 92star platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any platform content without the prior written consent of 92star.
11.1 The 92star platform is provided on an "as is" and "as available" basis. While we make every reasonable effort to maintain platform availability, we do not guarantee uninterrupted or error-free operation of the platform at all times.
11.2 To the fullest extent permitted by applicable law, 92star shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
11.3 92star's total aggregate liability to any player in respect of any single incident shall not exceed the amount of real-money funds held in that player's account at the time the relevant claim arises.
11.4 Nothing in these Terms shall limit or exclude 92star's liability for fraud, gross negligence, or death or personal injury caused by 92star's negligence.
12.1 Suspension by 92star. 92star reserves the right to suspend or restrict any account at any time, without prior notice, where there is reasonable suspicion of: breach of these Terms; fraudulent activity; money laundering; bonus abuse; or any activity that poses a risk to the integrity of the platform or other players.
12.2 Investigation Hold. During any investigation, 92star may place a temporary hold on the withdrawal of funds from the account under investigation. This hold does not constitute forfeiture. 92star will communicate the estimated investigation timeline to the player via their registered email address.
12.3 Termination by Player. You may close your account at any time by contacting support at [email protected]. Upon closure, any remaining real-money balance (net of any bonus funds that have not met wagering requirements) will be refunded to your verified payment method within 5 business days, subject to completion of KYC if not previously verified.
12.4 Effect of Termination. Termination of your account does not affect any rights or obligations that accrued prior to the date of termination, including any pending KYC review or investigation.
92star reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, 92star will provide reasonable notice to registered players via the email address on file or via a prominent notice on the platform homepage prior to the amended Terms taking effect.
Your continued use of the 92star platform following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the revised Terms, you must close your account before the effective date of the amendment.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 92star's international gaming licence is issued. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through 92star's support channels will be referred to the dispute resolution mechanism prescribed by the relevant licensing authority.
Players are encouraged to raise any complaint in the first instance by contacting the 92star support team at [email protected], providing full details of the matter in dispute. 92star will acknowledge all formal complaints within 48 hours and aim to resolve them within 14 business days.
For any questions, complaints, or requests relating to these Terms & Conditions, please contact the 92star support team through the following channels:
All formal correspondence relating to legal matters should be directed to the support email address above with the subject line "Legal Notice — [Your Account Reference]". 92star will acknowledge formal legal notices within 5 business days.
Now that you have reviewed the Terms & Conditions, explore everything 92star has to offer — from live cricket betting and PSL markets to 500+ RNG-certified slot titles and live baccarat, all backed by JazzCash, EasyPaisa, and crypto-fast USDT deposits.
21+ only · Play responsibly · International gaming licence · Segregated player funds